Notes on Data Privacy

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Our company’s Privacy Policy is issued pursuant to the Personal Data (Privacy) Ordinance. We utilize third-party platforms to support our products and services and facilitate transactions. While we believe these third-party platforms comply with relevant data privacy regulations, including GDPR, using these platforms helps to ensure that the data of data subjects/customers is protected according to their respective privacy policies. Customers may refer to the data privacy policies of the relevant third parties for more information on how they collect, use, and handle personal data. Additionally, you may refer to our company’s Privacy Policy (Personal Information Collection Statement) for further details.

1. What Are Cookies? Cookies are small text files stored on your device.

2. Types of Cookies:

o Essential Cookies: These cookies are necessary for the operation of our websites.

o Analytics/Performance Cookies (Non-Essential Cookies): These cookies help improve our websites or are used for marketing purposes.

3. Third-Party Cookies If you access or interact with any third-party websites (or third-party platforms) linked to our websites, their policies on cookies and analytics, and privacy policies will govern the use of any data you submit to them.

4. Managing Cookies You may modify cookie preferences using browser settings or our website’s cookies banner, subject to any cookies policies (or arrangements) of any third-party or third-party platforms. Note on Cookies Preferences: If visitors do not click the "Accept" button on our website, their non-essential data will not be tracked. However, we encourage customers to review the cookies policies of relevant third parties for more information on how they collect, use, and handle personal data.

5. Analytics and Tracking We may use automated tracking methods on our websites, in communications with you, and in our products and services to measure performance and/or engagement.

o We may use third-party tools, such as Google Analytics, to improve website performance. To opt out, you may visit their opt-out page.

6. Updates to the Cookies Policy We may revise and update our cookies policy from time to time. Such changes will become effective immediately upon posting on our website.

This Privacy Policy of Hienvision Limited ("we," "our," "us,” or "Hienvision") clarifies how we collect, use, and transfer your personal data when you visit our websites, subscribe to or purchase any of our products or services, or interact with us in any other way. This is a data privacy notice relating to the Personal Data (Privacy) Ordinance.

1. Data Collection We may collect and process various types of data about you, including:

o Identification and Contact Data: Name (first and last), username, email address, phone number, other contact details, billing and delivery addresses, location data, and other identifiers.

o Transaction Data: Details of payments, products/services purchased, and payment-related information.

o Financial Data: Credit card, payment card, or bank account information and/or other financial data.

o Technical Data: IP address, browser type/version, time zone, operating system, and device type.

o Usage Data: How you use (or interact with) our websites, products, or services.

o Profile Data: Your name, username, password, purchase/subscription information, preferences, and feedback.

o Marketing and Communications Data: Preferences for receiving marketing information, opt-in, and communications-related data.

2. Sources of Data We may collect data directly from you, people who act on your behalf, third-parties such as service providers, financial institutions, affiliates, public sources, or using cookies and similar technology when you access our websites or platforms.

3. Failure to Provide Data Failure to provide required data may restrict or limit our ability to deliver products or services.

4. Use of Personal Data and Purposes We may use your personal data for the following purposes:

o Operations

§ Operate, manage, maintain, and enhance our websites, products, or services.

§ Analyse how you use our websites and usage patterns to improve the user experience.

§ Process data, information, and payments.

§ Develop, provide, and enhance products and services.

§ Manage our business and customer accounts, including subscriptions, registrations, payments, and related operations.

o Customer Support

§ Provide customer support and address customer queries.

§ Help manage or process your purchase requests, subscriptions, or orders.

o Marketing and Communication

§ Communicate with you, either directly or through our service providers, to provide information on our websites, products, or services.

§ Arrange marketing and promotion of our products and services.

§ Communicate with service providers, agents, affiliates, associates, and other related parties to deliver information on products, services, or marketing/promotional related material.

§ Perform website traffic measurement.

§ Conduct market research and develop new offerings.

§ Send you direct marketing material if you have consented (opt-in).

o Legal, Compliance, and Protection of Rights

§ Detect and prevent fraud and illegal activities.

§ Comply with legal and compliance obligations inside and outside Hong Kong.

§ Protect and exercise the interests or legal rights of our company, and our Business Partners as defined below.

5. Data Sharing and Transfers For the purposes mentioned above, we may share your data with:

o Business Partners: Our affiliates; associates; agents; service providers, including entities that support us or enable us to operate our business and deliver our products and/or services (collectively “Business Partners”).

o Entities Concerning Legal, Compliance or Protection of Rights:

§ We may disclose your data if required by law, regulations, local or overseas authorities relating to legal, regulatory, law enforcement, government, as may be required by law, court order, police or investigation bodies of any relevant jurisdiction.

§ We may disclose your data to relevant third parties if we believe that it is appropriate or necessary for protecting our rights and/or interests, or meeting applicable legal or compliance requirements.

o Entities Relating to Business Transfer: Any entity that may be involved in any transfer of our business; or any third party to whom we may transfer our business or assets, for evaluation and continued use of your data after any transfer.

o Marketing Partners: Our affiliates, agents, collaborators, partners or providers of co-branding or loyalty programs, service providers, and/or third parties that provide products, services or marketing support in business consultancy, books, courses, digital products (including Artificial Intelligence tools, , e-books, on-line courses, videos, and audio), coaching, communities, education, websites, apparel and accessories, rewards/loyalty/privileges programs, and/or related products or services (collectively “Marketing Partners”).

o Consent-Based: Any other parties to whom you have provided consent for sharing.

International Transfers: Data may be transferred to jurisdictions outside Hong Kong for purposes specified in our Privacy Policy. We may process your personal data in a jurisdiction other than the one in which you reside.

6. Data Security We implement reasonable measures to safeguard your data; however, online transmissions are inherently insecure.

7. Children’s Data and Consent We do not knowingly collect personal data from children under the age of majority without parental consent. If any such data is collected by any third-party platforms, it is managed by third-party platforms according to their policies and practices. 

8. Links When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of any third parties, third-party sites or platforms. You may read their privacy policy or statements.

9. Direct Marketing (Based on Your Consent or Opt-In) If you opt-in or provide consent for direct marketing, we intend to use your data for promotional and marketing purposes as follows:

o Classes of Marketing Subjects: With your consent, we intend to use your data to send you information about products or services relating to business consultancy, books, courses, digital products (including Artificial Intelligence tools, e-books, online courses, videos, and audio), coaching, communities, education, websites, and rewards/loyalty/privileges programs, apparel and accessories, rewards/loyalty/privileges programs, and related products/services.

o Kinds of Personal Data That May Be Used: We may use your name, contact details, demographics, products and services you are interested in, transaction behaviour, location data, analytics, social media data (e.g., public profiles or shared posts), and information from third parties to personalize marketing efforts.

o Means of Direct Marketing: Direct marketing may include sending promotional material, marketing emails, personalized marketing or advertising, or conducting surveys via electronic means.

o Data Sharing for Direct Marketing: With your prior consent, we may transfer your personal data, such as name and contact details, to our Business Partners and Marketing Partners to enable us and/or them to conduct direct marketing of any of the Classes of Marketing Subjects to you for gain.

Consent and Opt-Out: We will seek and obtain your consent before using your personal data for direct marketing purposes. You can manage or withdraw your consent at any time by contacting us at support@hienvision.com or clicking “unsubscribe” on communication.

10. Updates to this Privacy Policy We reserve the right to modify and update our privacy policy at any time. Changes will take effect immediately upon posting on our website. Your continued use of our website indicates and constitutes your consent to the revised privacy policy.

11. Access and Correction Rights You have the right to request access to or correction of your personal data. Requests can be submitted to our Data Protection Officer at support@hienvision.com.